![]() ![]() ![]() ![]() Here's how it works: We gather information about your online activities, such as the searches you conduct on our Sites and the pages you visit. Relationship-based ads and online behavioral advertising help us do that. We strive to provide you with information about products and services you might find interesting and useful. To assist in filing a claim, you should explain the billing mistake that’s been made, request that the error be corrected, and describe the information and materials you have to support your claim. A list of all receipts and statements related to the dispute.Details of any attempts to resolve the problem with the merchant.A description of the error and an explanation of why you believe there is an error.The name of the merchant/vendor as it appears on your receipt or billing statement.The dollar amount and date of the suspected error.You should have the following information and materials on hand when you contact your credit card company: Bank of America customers can alternately contact the bank online through the bank website, or by phone to have their dispute investigated however, only mailed inquiries will preserve their billing rights. To preserve your right to dispute a billing error, you need to reach out to your credit card company in writing within 60 days of the closing date of the statement in which the error appeared. ![]()
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